The realization of politeness through linguistic and non-linguistic features at service encounters / Alauyah Johari … [et al.]
This study examines the realization of politeness through linguistic as well as non- linguistic features at service encounters. 103 recordings were made at the public service counters and later transcribed for linguistic features of politeness. Field notes were also made during these recordings to a...
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| Format: | Research Reports |
| Language: | English |
| Published: |
2007
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/45581/1/45581.pdf http://ir.uitm.edu.my/id/eprint/45581/ |
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