Customer's level of satisfaction towards counter service: A study at TM Point / Edward Liding John

• Main Author: John, Edward Liding
• Format: Student Project
• Language: English
• Published: 2007
• Subjects: Public utilities. Public service commissions. Public service corporations; Customer services. Customer relations
• Online Access: http://ir.uitm.edu.my/id/eprint/44288/1/44288.pdf; http://ir.uitm.edu.my/id/eprint/44288/

Telekom Sales & Services Sdn. Bhd. (TM Sales & Services ) is a customer service organization which provides a one-stop solution for TM Group products and services. With the Vision, " To be a one-stop centre for TM Group products and services" and as a wholly-owned subsidiary of TM,...