Student experience and satisfaction : Case study on service quality of HEP counter service in UiTM Campus 2 Samarahan / Nuur Arif Sulaiman

• Main Author: Sulaiman, Nuur Arif
• Format: Student Project
• Language: English
• Published: 2015
• Subjects: LG Individual institutions; Sarawak; Universiti Teknologi MARA
• Online Access: http://ir.uitm.edu.my/id/eprint/43074/1/43074.pdf; http://ir.uitm.edu.my/id/eprint/43074/

This study aims to examine student experience and satisfaction towards service quality of HEP counter service in UiTM Campus 2 Samarahan. Counter service is the main functions to communicate and face with the student wants from the service provided by HEP Campus 2. Therefore, counter service of HEP...