Perception on reliability and responsiveness of Polis DiRaja Malaysia (PDRM): a study among citizens in Putrajaya / Mohd Syafiq Mat Saruji, Yarina Ahmad and Azizan Zainuddin

• Main Authors: Mat Saruji, Mohd Syafiq, Ahmad, Yarina, Zainuddin, Azizan
• Format: Article
• Language: English
• Published: Faculty of Administrative Science & Policy Studies (FASPS), Universiti Teknologi MARA (UiTM) Shah Alam 2018
• Subjects: Criminal justice administration; Police. Detectives. Constabulary
• Online Access: http://ir.uitm.edu.my/id/eprint/42560/1/42560.pdf; http://ir.uitm.edu.my/id/eprint/42560/; http://jas.uitm.edu.my

This paper presents the perception of Putrajaya citizens on reliability and responsiveness of the services provided by Polis DiRaja Malaysia (PDRM). The main objectives of this study are: (i) to determine the level of reliability and responsiveness of police; (ii) to examine the influence of indepen...