A study on customers’ satisfaction toward online shopping / Nor Azimah Mohd Razali

• Main Author: Mohd Razali, Nor Azimah
• Format: Student Project
• Language: English
• Published: 2012
• Subjects: Consumer satisfaction; Purchasing. Selling. Sales personnel. Sales executives; Money and prices. Inflation. Deflation. Purchasing power
• Online Access: http://ir.uitm.edu.my/id/eprint/42035/1/42035.pdf; http://ir.uitm.edu.my/id/eprint/42035/

This research attempted to find out the factors that are affecting customers’ satisfaction to shop online. To shop on Internet becomes an alternative for consumers since it is more comfortable than conventional shopping. Internet in Malaysia is still considered as a new medium toll between the re...