Wait time analysis to optimize number of opened counters / Noraini Noordin, Nurul Elfieqah Rostam and Nur Ariena Farhana Noor Hamizan

• Main Authors: Noordin, Noraini, Rostam, Nurul Elfieqah, Noor Hamizan, Nur Ariena Farhana
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA, Cawangan Pulau Pinang 2020
• Subjects: Analysis; Computer simulation
• Online Access: http://ir.uitm.edu.my/id/eprint/40551/1/40551.pdf; http://ir.uitm.edu.my/id/eprint/40551/

The Morning Shift (MS) flow of passengers on Thursday is similar to any other day in the week at an urban train station. However, passenger congestion occurring in the Evening Shift (ES) affects the system behaviour. The system has been showing this characteristic over the years. However, only one c...