Analyzing and comparing customer waiting time in road transport department office using queuing theory model and simulation model / Aina Nabila Ismanuddin, Iylia Riyana Rahimi and Nur Shahirah Shamsul Kamar

• Main Authors: Ismanuddin, Aina Nabila, Rahimi, Iylia Riyana, Shamsul Kamar, Nur Shahirah
• Format: Student Project
• Language: English
• Published: 2019
• Subjects: Study and teaching; Mathematical statistics. Probabilities; Analytical methods used in the solution of physical problems
• Online Access: http://ir.uitm.edu.my/id/eprint/39246/1/39246.pdf; http://ir.uitm.edu.my/id/eprint/39246/

A queue is something that usually happened in our daily life. People tend to face queue situation at the hospital, bank counter, post office and many more to get the service. However, long and unmanaged queues should not have happened. The effect of the queue is wasting time since people need to wai...