System and information quality an enabler for assessing ERP impacts on the public sector: The case of EPBT in Malaysian / Dahlia Fernandez Mohd Farid Fernandez, Zaini Zainol, Hawa Ahmad@Mutalib

• 主要な著者: Mohd Farid Fernandez, Dahlia Fernandez, Zainol, Zaini, Ahmad@Mutalib, Hawa
• その他の著者: Md Kassim, Fazdilah
• フォーマット: Book Section
• 言語: English
• 出版事項: UiTM Cawangan Johor 2019
• 主題: Management. Industrial Management; Personnel management. Employment management
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/38195/1/38195.pdf; http://ir.uitm.edu.my/id/eprint/38195/

The aim of this study is to investigate the impact of the Enterprise Resource Planning (ERP) system on public sector performance in Malaysia using the DeLone and McLean Information System (IS) success model and four perspectives of Balanced Scorecard (BSC) measurement model, financial, customer, in...