System and information quality an enabler for assessing ERP impacts on the public sector: The case of EPBT in Malaysian / Dahlia Fernandez Mohd Farid Fernandez, Zaini Zainol, Hawa Ahmad@Mutalib

• المؤلفون الرئيسيون: Mohd Farid Fernandez, Dahlia Fernandez, Zainol, Zaini, Ahmad@Mutalib, Hawa
• مؤلفون آخرون: Md Kassim, Fazdilah
• التنسيق: Book Section
• اللغة: English
• منشور في: UiTM Cawangan Johor 2019
• الموضوعات: Management. Industrial Management; Personnel management. Employment management
• الوصول للمادة أونلاين: http://ir.uitm.edu.my/id/eprint/38195/1/38195.pdf; http://ir.uitm.edu.my/id/eprint/38195/

The aim of this study is to investigate the impact of the Enterprise Resource Planning (ERP) system on public sector performance in Malaysia using the DeLone and McLean Information System (IS) success model and four perspectives of Balanced Scorecard (BSC) measurement model, financial, customer, in...