Customer satisfaction on the services offered by Pos Laju Sibu,Sarawak / Aja Anak Langgit

• Main Author: Langgit, Aja
• Format: Thesis
• Language: English
• Published: 2015
• Subjects: Surveys. Sampling. Statistical survey methodology; Data processing. Including SPSS
• Online Access: http://ir.uitm.edu.my/id/eprint/37419/1/37419.pdf; http://ir.uitm.edu.my/id/eprint/37419/

This research was to determine and analyse the service quality and customer satisfaction toward the Pos Laju. This research was to identify and assess the customer perception and overall satisfaction level of customer toward the service offered by Pos Laju, Sibu. This The study was used a questionna...