A study of knowledge workers and productivity in the commercial banking industry in Kuching / Rosita Suhaimi ...[et al.]

• Main Authors: Suhaimi, Rosita, Song, Saw Imm, Chong, Vui Hok, Chong, Fen Nee
• Format: Teaching Resource
• Language: English
• Published: 2002
• Subjects: Industrial productivity; Knowledge management. Organizational learning; Banking; General works. Financial institutions; Research
• Online Access: https://ir.uitm.edu.my/id/eprint/37269/1/37269.pdf; https://ir.uitm.edu.my/id/eprint/37269/

This study seeks to understand the relationship between knowledge workers, the banking work environment and the impact of the work environment on the productivity of the commercial banks in Kuching. The definition of the work environment includes Peter Drucker's 6 factors, namely task identific...