Structural equation modelling on total quality management and knowledge management for supply chain learning in Malaysian manufacturing and services industries / Dr. Loke Siew Phaik …[et al.]

• Main Authors: Siew Phaik, Loke (Dr.), Sambasivan, Murali (Prof Dr.), G. Downe, Alan (Dr.), Ooi keng, Boon (Assoc. Prof. Dr.), Khalid, Khalizani
• Format: Research Reports
• Language: English
• Published: 2011
• Subjects: Total quality management. Benchmarking; Work groups. Teams in the workplace; Work groups. Team work in industry. Quality circles
• Online Access: https://ir.uitm.edu.my/id/eprint/34511/1/34511.pdf; https://ir.uitm.edu.my/id/eprint/34511/

Supply Chain Management (SCM) competitiveness is based largely on process efficiency. To improve efficiency, Organisations depend greatly on the acquisition and utilization of knowledge about business processes, market characteristics, logistics, customer relationship management and macro-environmen...