Measuring perception on the on-line service tax licensing system / Nor Haziah Abd Wahab and Jasmine Ahmad

• Main Authors: Abd Wahab, Nor Haziah, Ahmad, Jasmine
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: Labor. Work environment
• Online Access: http://ir.uitm.edu.my/id/eprint/34039/1/34039.pdf; http://ir.uitm.edu.my/id/eprint/34039/

This study measures client’s satisfaction on the usage of the on-line service tax license application and the processing officer’s perception on the performance of the on-line system. Service tax was initially charged and levied on prescribed goods sold or provided either by or in any prescribed est...