Improving the public service delivery thru E-government initiatives in Malaysia / Maniam Kaliannan and Jasmine Ahmad

• Main Authors: Kaliannan, Maniam, Ahmad, Jasmine
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: Public administration; Internet in public administration. Automatic data processing. Electronic data processing
• Online Access: http://ir.uitm.edu.my/id/eprint/33348/1/33348.pdf; http://ir.uitm.edu.my/id/eprint/33348/

This paper attempts to highlight how well Malaysia is progressing in improving the quality of civil service, via egovernment approach by making due references garnered from actual e-procurement experiences. The civil service itself is bogged down with host of challenges, some are new. In particular,...