The relationship between total quality management and firm performance at Pejabat Setiausaha Kerajaan Negeri Selangor, Shah Alam , Selangor Darul Ehsan / Nurul Hazirah Zainol
This study investigates the relationship between Total Quality Management and firm performance at Pejabat Setiausaha Kerajaan Negeri Selangor, Shah Alam Selangor. The data collected through questionnaires that has been distributed to the total sample size of 210 employees at Pejabat Setiausaha Keraj...
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Format: | Thesis |
Language: | English |
Published: |
2017
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Online Access: | http://ir.uitm.edu.my/id/eprint/31527/1/31527.pdf http://ir.uitm.edu.my/id/eprint/31527/ |
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