An attempt to re-balance the balanced scorecard towards a sustainable performance measurement system / Noel Yahanpath and Syrus Islam.

• Main Authors: Yahanpath, Noel, Islam, Syrus
• Format: Article
• Language: English
• Published: Accounting Research Institute (ARI) and UiTM Press, Universiti Teknologi MARA 2016
• Subjects: Theory. Method. Relation to other subjects. Performance; Total quality management. Benchmarking; Performance standards
• Online Access: http://ir.uitm.edu.my/id/eprint/29980/1/29980.pdf; http://ir.uitm.edu.my/id/eprint/29980/

Despite the use of new performance measurement systems (PMSs), such as Balanced Scorecard (BSC), organisations worldwide have collapsed, leaving few clues before their collapse. So, two questions arise: ‘Why does it happen?’ and ‘How can it be addressed and resolved?’ The motivation of this research...