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Discovering Malaysian state e-government maturity stage : Implementation process and progress / Mas Anom Abdul Rashid, Mohd Noor Azman Othman and Narehan Hassan

This paper is aimed to discover the current Malaysian state e-government maturity stage. The method used in this study was content analyses of 16 state government portals and websites based on the criteria given by MAMPU for the years 2007- 2013. These findings were then compared to the UN-ASPA e-Go...

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Bibliographic Details
Main Authors: Abdul Rashid, Mas Anom, Othman, Mohd Noor Azman, Hassan, Narehan
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Pahang 2014
Subjects:
Electronic commerce
Business communication. Including business report writing, business correspondence
T Technology (General)
Information technology. Information systems
Online Access:http://ir.uitm.edu.my/id/eprint/29472/1/29472.pdf
http://ir.uitm.edu.my/id/eprint/29472/
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Summary:This paper is aimed to discover the current Malaysian state e-government maturity stage. The method used in this study was content analyses of 16 state government portals and websites based on the criteria given by MAMPU for the years 2007- 2013. These findings were then compared to the UN-ASPA e-Government Maturity Model to determine the current state e-government level to ensure continuous improvement is carried out in the interest of the citizens. The findings suggested that Pahang state e-government is progressing where the state government portals and websites have improved to seamless or integrated maturity level. However, the result also indicated a fluctuation in maintaining the performance of the state e-government websites.

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