Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]
The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...
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Main Authors: | , , , |
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Format: | Article |
Language: | English |
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Universiti Teknologi MARA Selangor
2018
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Online Access: | http://ir.uitm.edu.my/id/eprint/29261/1/AJ_MUHAMAD%20ZULHELMI%20ABDULLAH%20SUHAIMI%20JTHCA%20B%2018.pdf http://ir.uitm.edu.my/id/eprint/29261/ https://www.jthca.org/ |
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