The identification of facilities management standard service category for industry / Zuraihana Ahmad Zawawi ... [et al.]

• Main Authors: Zuraihana, Ahmad Zawawi, Wan Samsulzamani, Wan Hamdan, Azfahani, Ahmad, Nurul Fadzila, Zahari
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA, Perak 2016
• Subjects: TH Building construction; Buildings: Construction with reference to use.Including public buildings, dwellings
• Online Access: http://ir.uitm.edu.my/id/eprint/29201/1/29201.pdf; http://ir.uitm.edu.my/id/eprint/29201/; http://www.myse.my/

In Facilities Management (FM) industry, there are demands for different standards of service ranging from superior to basic for similar service provision. The establishment of the standard service category is essential to provide guidance and a framework for the development of the scope of service....