Cover Image

A study on service quality towards customer satisfaction : Eastern College of Kota Kinabalu Sabah region. / Firdausiah Abdul Momen

This study, researcher is aim to investigating the level of service quality of Eastern College of Kota Kinabalu Sabah Region towards customer satisfaction. Investigate the attribute of service quality and dimension that will contribute to reach the customer satisfaction. A conceptual model including...

Full description

Saved in:
Bibliographic Details
Main Author: Abdul Momen, Firdausiah
Format: Student Project
Language:English
Published: 2014
Subjects:
Business education
Consumer satisfaction
Customer services. Customer relations
Online Access:http://ir.uitm.edu.my/id/eprint/28629/1/PPb_MOHAMMED%20IRFAN%20BIN%20ESMADOL%20BM%20S%2014_5.pdf
http://ir.uitm.edu.my/id/eprint/28629/
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

http://ir.uitm.edu.my/id/eprint/28629/1/PPb_MOHAMMED%20IRFAN%20BIN%20ESMADOL%20BM%20S%2014_5.pdf
http://ir.uitm.edu.my/id/eprint/28629/

Similar Items