The satisfaction level of medical tourism in Putra Specialist Hospital (Melaka) Sdn Bhd / Nazmi Hasif Sulaiman and Nur Hamizah Amran

• Main Authors: Sulaiman, Nazmi Hasif, Amran, Nur Hamizah
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2016
• Subjects: Travel and state. Tourism; Consumer satisfaction; Medical centers. Hospitals. Dispensaries. Clinics
• Online Access: http://ir.uitm.edu.my/id/eprint/26817/1/PPb_NAZMI%20HASIF%20SULAIMAN%20BM%20M%2016_5.pdf; http://ir.uitm.edu.my/id/eprint/26817/

This paper reviews about the medical tourism industry in Malaysia. It reviews about factors that will affect patient’s satisfaction towards the service in the country. Patient’s satisfaction is important as it influenced future decisions for patients to return back as repeated customers and also inc...