Service quality and customer satisfaction towards banking sector: A case study of Bank Persatuan / Aliya Huda Ismail
Customer satisfaction is a key success of service institutions such as banking industry. The quality of service has become a feature of customer satisfaction. Day by day it has been proven that service quality is connected to customer satisfaction. The essential aim of this study is to look at most...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business Management
2015
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| Online Access: | http://ir.uitm.edu.my/id/eprint/24237/1/PPb_ALIYA%20HUDA%20ISMAIL%20BM%20K%2015_5.pdf http://ir.uitm.edu.my/id/eprint/24237/ |
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