Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud

• Main Author: Faizul Maulud, Fatin Syahirah
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2018
• Subjects: Work ethic; Work groups. Teams in the workplace
• Online Access: http://ir.uitm.edu.my/id/eprint/21535/1/PPb_FATIN%20SYAHIRAH%20FAIZUL%20MAULUD%20M%20BM%2018_5.pdf; http://ir.uitm.edu.my/id/eprint/21535/

Organizational Citizenship Behavior (OCB) is a fundamental element in ensuring organization’s survival and productivity. OCB has exists since decades ago but it is still in the emerging of development. The objective of this study is to determine the factors that give impact to organizational citizen...