The relationship between social media participation and employees' performance at Hamdan Abdullah Sdn Bhd, Kerteh, Terengganu Darul Iman / Aziemah Mohamed Yusoh

• Main Author: Mohamed Yusoh, Aziemah
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2018
• Subjects: Consumer satisfaction; Customer services. Customer relations; Personnel management. Employment management
• Online Access: http://ir.uitm.edu.my/id/eprint/21411/1/PPb_AZIEMAH%20%20MOHAMED%20YUSOH%20OM%20C%2018_5.PDF; http://ir.uitm.edu.my/id/eprint/21411/

The purpose of this study was to identify the relationship between social media participation and employees' job performance at Hamdan Abdullah Sdn Bhd, Labohan, Kerteh, Terengganu Darul Iman. 1. This study also aims to determine the impact between social media participation on communication skills and knowledge sharing in employees' job performance. Apart from that, this study also was to identify the most influencing factor of social media participation on employees' job performance. 50 questionnaires were distributed to the respondents at different department which were Finance, Operations, Tender, Procurement, Administration, Human. Resource and Health, Safety and Environment (HSE). Elements of social media participation in this study included communication skills and knowledge sharing. Statistical Package for Social Science (SPSS) Version 23.0 was used to analyze the data. Social media participation among the employees can enhance their communication skills and knowledge sharing. The significant and positive correlation between social media participation and employees' job performance indicated that research consistently identifies communication skills as the element that must be improved. Therefore, the most dominant factor is knowledge sharing that influences the dependent variable, employees' job performance. The hypotheses were accepted· as it is significant and have positive relationship between social media participation and employees' job performance. There were some recommendations for the organization and suggestions for future research from this study that can precise employees' job performance