Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid

• Main Author: Abdul Rashid, Mas Anom
• Format: Book Section
• Language: English
• Published: Institute of Graduate Studies, UiTM 2012
• Subjects: Customer services. Customer relations
• Online Access: http://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf; http://ir.uitm.edu.my/id/eprint/19097/

E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that in...