An acceptance towards e-Cafe system among UiTM students / Azico Abdu Rahim
e-Cafe refers to the electronic cafeteria as it's defines as a type of restaurant in which the customers serve themselves or are served at a counter and take the food to the tables to eat by providing a selection of food from which a choice may be made and commerce conducted electronically w...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2006
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/1388/2/1388.pdf https://ir.uitm.edu.my/id/eprint/1388/ |
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| Summary: | e-Cafe refers to the electronic cafeteria as it's defines as a type of restaurant in
which the customers serve themselves or are served at a counter and take the food to the
tables to eat by providing a selection of food from which a choice may be made and
commerce conducted electronically which is payment via debit payment. In UiTM
environment, e-Cafe is defining as student food subsidy electronic system that fully
financial support by Malaysian government. This research seeks to determine the
student's acceptance towards e-Cafe system and to determine the level of student's
satisfaction towards e-Cafe system. This research use Extended Technology Acceptance
Model in determine the student's acceptance towards e-Cafe system. Primary data were
collected through design questiormaires that based on Extended Technology Acceptance
Model. 500 students who use e-Cafe was randomly selected at UiTM main campus which
including Colleges of Teratai, Meranti, Jati, Mawar and Delima in order to participating
in this survey. From 500 sets of questionnaires only 472 set questionnaires were obtain
back. Pearson correlation coefficient was performed on the data. The Crosstabs analysis
was also performed to take the results of Pearson chi-square test to identify the
relationship between variable and prove hypotheses. The measurement of the level of
satisfaction is calculated based on the range scale from 5 Likert scale that are based on
the modified Minnesota Satisfaction Questionnaire (MSQ) version 1977. Correlation
coefficient analyses result shows there is significant relationship between perceived
usefulness (PU), perceived ease of use (PEOU), attitude toward use (ATU) and
behavioral intention to use (BITU). Crosstabulation analysis indicates that only student's
residential status is not significant with satisfaction (S). In determination of level of
student's satisfaction towards e-Cafe system, calculated statistical mean shows that
respondent are neither dissatisfied nor satisfied towards e-cafe system. There are some
limitations in this research and some recommendations are identified in order to
overcome the limitations. This study can be extended to different type of respondents. |
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