Satisfaction level among customers toward the Code Division Multiple Access (CDMA) by Telekom / Farah Shyeeda Buhari

• Main Author: Buhari, Farah Shyeeda
• Format: Student Project
• Language: English
• Published: 2006
• Subjects: Telecommunication industry. Telegraph; Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/101994/1/101994.pdf; https://ir.uitm.edu.my/id/eprint/101994/

The operations of the country's telecommunication services were transferred from Jabatan Telekom Malaysia (JTM) to Syarikat Telekom Malaysia Bhd. Telekom Malaysia were incorporated as a privatized company on October 12th, 1984. With the emergence of superior technologies like fiber optics and digital networks, this meant that the telecommunications industry was ready to face the new challenges of a dynamic new information era. Telekom Malaysia Berhad (TM) is one of the most outstanding telecommunication companies in Malaysia and has undoubtedly been successful in the past and today enjoys as leading position in many businesses. It always ensures total customer satisfaction by providing state-of-the art products and services developed by a committed team of highly competent and motivated professionals. Telekom Malaysia Berhad (TM) is also one of the largest telecommunications service providers in Malaysia, offers a comprehensive range of in fixed-line, mobile, data and broadband communication services. TM is a leading regional information and communications group, offers a comprehensive range of communication services and solutions in fixed-line, mobile, data and broadband.