Evaluate the trust on mobile banking adoption among consumers : Maybank2u.com.my / Nawratul Yasmin Jamil

• Main Author: Jamil, Nawratul Yasmin
• Format: Thesis
• Language: English
• Published: 2013
• Subjects: Electronic funds transfers; Financial management. Business finance. Corporation finance
• Online Access: https://ir.uitm.edu.my/id/eprint/101647/1/101647.pdf; https://ir.uitm.edu.my/id/eprint/101647/

This study focuses on the use of mobile banking application for consumer in Malaysia, especially maybank2u.com.my. A study focuses to determine the trust in adoption mobile banking from maybank2u.com.my consumers. The purpose of this study is to evaluate the trust of consumers in adoption the mobile banking application. A total of 200consumers that familiar and not with maybank2u.com.my mobile application were randomly selected to respond to an adapted questionnaire. Using SPSS 16, the data were processed and analyzed descriptively. The descriptive results showed that the respondent displayed trust toward using mobile devices for banking. The findings show that there is trust to technology in order to adopt mobile banking. Besides, consumers‟ are also preferring perform banking transaction by using mobile device as tools.