The accessibility of E-Government information in Likas / Fatmawatie Pirman and Mohd Syukri Ag Idris

• Main Authors: Pirman, Fatmawatie, Ag Idris, Mohd Syukri
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Online information services industry. Including Internet service providers
• Online Access: https://ir.uitm.edu.my/id/eprint/100216/1/100216.pdf; https://ir.uitm.edu.my/id/eprint/100216/

E-Government in Malaysia is driven by MAMPU under Multimedia Super Corridor (MSC) flagship. The presence phase of E-Government in Malaysia was in 2004 and nowadays EGovernment develops towards transaction phase. The main purpose of E-Government is providing accurate and up-to-date information to the citizens at the first place. However The Malaysia Government Portals and Websites Assessment (MGPWA) 2012 showed problems of inaccessibility towards E-Government portals and websites. The research towards accessibility of E-Government information develops to study the level of accessibility and factors correlate to accessibility of E-Government information. The respondent of this research was users from Likas area. Likas is commercial area consist Wisma Perindustrian, Sabah Trade Centre and Likas Square Commercial Center from both employees from public and private sector. Each respondent was given a set of questionnaire. The data was analysis through SPSS version 20. The result showed moderate accessibility level among the respondents. Website aspect, facilitating conditions and perceived usefulness have positive correlation towards E-Government Information. In the other hand, the research demonstrated that the increased of website aspects, facilitating conditions and perceived usefulness increased level of e-government information accessibility. But both website aspects and facilitating conditions indicated moderate correlation towards E-Government information. Hence, both of factors should improve before moving towards transaction phase of EGovernment to avoid problems such as less participation of transaction services.