A fuzzy conjoint analysis approach for evaluating credit card services: a case study of Malayan Bank / Ummi Umira Mohd Akhir and Zurina Kasim

This study evaluate credit card services offered by Malayan Bank using a fuzzy conjoint analysis approach. This method allows for the consideration of imprecise and uncertain information, which is particularly relevant in the context of evaluating customer perceptions of credit card services. The...

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Bibliographic Details
Main Authors: Mohd Akhir, Ummi Umira, Kasim, Zurina
Format: Book Section
Language:English
Published: College of Computing, Informatics and Media, UiTM Perlis 2023
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/100158/1/100158.pdf
https://ir.uitm.edu.my/id/eprint/100158/
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