A qualitative investigation on factors that influence knowledge sharing in organizations

Factors that influence knowledge sharing among knowledge workers in organizations can seriously affect performance and productivity because poor understanding of these factors can de-motivate knowledge sharing culture and attitude in the organizations The aim of this investigation is to study the fa...

Full description

Saved in:
Bibliographic Details
Main Authors: Lee, Angela Siew Hoong *, Lim, Tong Ming *
Format: Conference or Workshop Item
Language:English
Published: 2013
Subjects:
Online Access:http://eprints.sunway.edu.my/250/1/DCIS_Lee%20Angela.%20A%20qualitative%20investigation%20on%20factors.pdf
http://eprints.sunway.edu.my/250/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.sunway.eprints.250
record_format eprints
spelling my.sunway.eprints.2502020-10-07T05:00:19Z http://eprints.sunway.edu.my/250/ A qualitative investigation on factors that influence knowledge sharing in organizations Lee, Angela Siew Hoong * Lim, Tong Ming * Z665 Library Science. Information Science ZA4050 Electronic information resources Factors that influence knowledge sharing among knowledge workers in organizations can seriously affect performance and productivity because poor understanding of these factors can de-motivate knowledge sharing culture and attitude in the organizations The aim of this investigation is to study the factors that influence knowledge sharing in organization and the relationship between those factors. The study looks at six factors: Information Technology, Learning Strategy, Outcome Expectations, Trust, Reward and the role of affect in this research. The role of Affect is introduced into this research base on strong evidence highlighted by many related works that support the significance of affect that can influence knowledge sharing in organizations. This research interviewed 13 individuals from a total of five (5) participating organizations to collect their views on questions designed to solicit important details pertaining to factors discussed above. The outcomes of our findings highlight that the Information Technology Use on KS tools functions need to be more intuitively interesting. As for Learning strategy, participants express that they are happy to share knowledge on the job with some say there is a need to have proper learning strategies in the organizations. On the Reward, interviewees mostly agree that rewards are motivator. On Trust, findings highlight that policy and procedures, validation and source of the information are three key considerations that provide the level of trust on the knowledge obtained and reliability. As for the element of affect, most of the participants highlight that if they are emotionally unpleasant they either provide very little responses on queries forwarded to them, don’t entertain colleagues, or postpone their responses. 2013-10-28 Conference or Workshop Item PeerReviewed text en http://eprints.sunway.edu.my/250/1/DCIS_Lee%20Angela.%20A%20qualitative%20investigation%20on%20factors.pdf Lee, Angela Siew Hoong * and Lim, Tong Ming * (2013) A qualitative investigation on factors that influence knowledge sharing in organizations. In: 2nd International Conference on Management, Economics and Finance, 28 - 29 October 2013, Kota Kinabalu. (Submitted)
institution Sunway University
building Sunway Campus Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Sunway University
content_source Sunway Institutional Repository
url_provider http://eprints.sunway.edu.my/
language English
topic Z665 Library Science. Information Science
ZA4050 Electronic information resources
spellingShingle Z665 Library Science. Information Science
ZA4050 Electronic information resources
Lee, Angela Siew Hoong *
Lim, Tong Ming *
A qualitative investigation on factors that influence knowledge sharing in organizations
description Factors that influence knowledge sharing among knowledge workers in organizations can seriously affect performance and productivity because poor understanding of these factors can de-motivate knowledge sharing culture and attitude in the organizations The aim of this investigation is to study the factors that influence knowledge sharing in organization and the relationship between those factors. The study looks at six factors: Information Technology, Learning Strategy, Outcome Expectations, Trust, Reward and the role of affect in this research. The role of Affect is introduced into this research base on strong evidence highlighted by many related works that support the significance of affect that can influence knowledge sharing in organizations. This research interviewed 13 individuals from a total of five (5) participating organizations to collect their views on questions designed to solicit important details pertaining to factors discussed above. The outcomes of our findings highlight that the Information Technology Use on KS tools functions need to be more intuitively interesting. As for Learning strategy, participants express that they are happy to share knowledge on the job with some say there is a need to have proper learning strategies in the organizations. On the Reward, interviewees mostly agree that rewards are motivator. On Trust, findings highlight that policy and procedures, validation and source of the information are three key considerations that provide the level of trust on the knowledge obtained and reliability. As for the element of affect, most of the participants highlight that if they are emotionally unpleasant they either provide very little responses on queries forwarded to them, don’t entertain colleagues, or postpone their responses.
format Conference or Workshop Item
author Lee, Angela Siew Hoong *
Lim, Tong Ming *
author_facet Lee, Angela Siew Hoong *
Lim, Tong Ming *
author_sort Lee, Angela Siew Hoong *
title A qualitative investigation on factors that influence knowledge sharing in organizations
title_short A qualitative investigation on factors that influence knowledge sharing in organizations
title_full A qualitative investigation on factors that influence knowledge sharing in organizations
title_fullStr A qualitative investigation on factors that influence knowledge sharing in organizations
title_full_unstemmed A qualitative investigation on factors that influence knowledge sharing in organizations
title_sort qualitative investigation on factors that influence knowledge sharing in organizations
publishDate 2013
url http://eprints.sunway.edu.my/250/1/DCIS_Lee%20Angela.%20A%20qualitative%20investigation%20on%20factors.pdf
http://eprints.sunway.edu.my/250/
_version_ 1680323376185344000
score 13.154949