Moderators of workplace aggression: The influences of social support and training
Reception and administrative employees may be particularly vulnerable to patient aggression in mental health services. This study examined whether satisfaction with social support and primary aggression training moderated the effects of perceived aggression on psychological distress and somatic symp...
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Cambridge University Press
2012
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在線閱讀: | http://eprints.sunway.edu.my/222/ http://journals.cambridge.org/abstract_S1835760112000045 http://DOI: 10.1017/orp.2012.4 |
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