Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction
In online learning, students’ 'fit' (or satisfaction) with necessary technologies has become a vital component in assessing their learning efficacy, especially during the COVID-19 pandemic. While current studies have noted the impact of the curriculum, the instructor, and the learner, ther...
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my.sunway.eprints.20852023-08-03T13:15:45Z http://eprints.sunway.edu.my/2085/ Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction Siti Norbaya Azizan*, Lee, Angela Siew Hoong * Crosling, Glenda* Atherton, Graeme* Arulanandam, Benedict Valentine* Lee, Cheng Ean Catherine * Rahim, Razwana Begum Abdul LB2300 Higher Education In online learning, students’ 'fit' (or satisfaction) with necessary technologies has become a vital component in assessing their learning efficacy, especially during the COVID-19 pandemic. While current studies have noted the impact of the curriculum, the instructor, and the learner, there is insufficient understanding of factors that predict students’ satisfaction with online learning during the crisis [38]. Existing studies focus on pre-pandemic circumstances, where online learning was a minor part of the higher education (HE) paradigm. This study assesses HE students’ use (i.e. 'fit') with online learning via their perception, behavioral intention, and satisfaction. By utilizing the Information Technology (IT) models of Task-Technology Fit (TTF) and Unified Theory of Acceptance and Use of Technology (UTAUT), the study investigates if, from students’ perspective, pedagogical theories are aligned with the IT models, using the quantitative survey method to gather input from students across various disciplines in a Singaporean university. Standard descriptive and correlation analyses studied the link between factors and their influence on online learning satisfaction. Significantly, the IT models are found to be valuable in assessing online learning satisfaction. Recommendations arising from the study provide helpful strategic guidelines for future online learning, which apply to Singapore and online learning design in general, particularly in this time of paradigm change. Kassel University Press 2022-02-18 Article PeerReviewed Siti Norbaya Azizan*, and Lee, Angela Siew Hoong * and Crosling, Glenda* and Atherton, Graeme* and Arulanandam, Benedict Valentine* and Lee, Cheng Ean Catherine * and Rahim, Razwana Begum Abdul (2022) Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction. International Journal of Emerging Technologies in Learning, 17 (3). pp. 245-278. ISSN 1863-0383 https://online-journals.org/index.php/i-jet/index doi:10.3991/ijet.vl7i03.24871 |
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LB2300 Higher Education Siti Norbaya Azizan*, Lee, Angela Siew Hoong * Crosling, Glenda* Atherton, Graeme* Arulanandam, Benedict Valentine* Lee, Cheng Ean Catherine * Rahim, Razwana Begum Abdul Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction |
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In online learning, students’ 'fit' (or satisfaction) with necessary technologies has become a vital component in assessing their learning efficacy, especially during the COVID-19 pandemic. While current studies have noted the impact of the curriculum, the instructor, and the learner, there is insufficient understanding of factors that predict students’ satisfaction with online learning during the crisis [38]. Existing studies focus on pre-pandemic circumstances, where online learning was a minor part of the higher education (HE) paradigm. This study assesses HE students’ use (i.e. 'fit') with online learning via their perception, behavioral intention, and satisfaction. By utilizing the Information Technology (IT) models of Task-Technology Fit (TTF) and Unified Theory of Acceptance and Use of Technology (UTAUT), the study investigates if, from students’ perspective, pedagogical theories are aligned with the IT models, using the quantitative survey method to gather input from students across various disciplines in a Singaporean university. Standard descriptive and correlation analyses studied the link between factors and their influence on online learning satisfaction. Significantly, the IT models are found to be valuable in assessing online learning satisfaction. Recommendations arising from the study provide helpful strategic guidelines for future online learning, which apply to Singapore and online learning design in general, particularly in this time of paradigm change. |
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Article |
author |
Siti Norbaya Azizan*, Lee, Angela Siew Hoong * Crosling, Glenda* Atherton, Graeme* Arulanandam, Benedict Valentine* Lee, Cheng Ean Catherine * Rahim, Razwana Begum Abdul |
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Siti Norbaya Azizan*, Lee, Angela Siew Hoong * Crosling, Glenda* Atherton, Graeme* Arulanandam, Benedict Valentine* Lee, Cheng Ean Catherine * Rahim, Razwana Begum Abdul |
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Siti Norbaya Azizan*, |
title |
Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction |
title_short |
Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction |
title_full |
Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction |
title_fullStr |
Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction |
title_full_unstemmed |
Online Learning and COVID-19 in Higher Education: The Value of IT Models in Assessing Students' Satisfaction |
title_sort |
online learning and covid-19 in higher education: the value of it models in assessing students' satisfaction |
publisher |
Kassel University Press |
publishDate |
2022 |
url |
http://eprints.sunway.edu.my/2085/ https://online-journals.org/index.php/i-jet/index |
_version_ |
1773547058175672320 |
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13.149126 |