Comparing perceived listening behavior differences between managers and nonmanagers living in the United States, India, and Malaysia

• Main Authors: Roebuck, D. B., Bell, Reginald L., Raina, Reeta, Lee, Cheng Ean Catherine *
• Format: Article
• Language: English
• Published: Sage 2016
• Subjects: HD28 Management. Industrial Management
• Online Access: http://eprints.sunway.edu.my/1035/1/Lee%20Cheng%20Ean%20Comparing%20Perceived%20Listening%20International%20Journal%20of%20Business%20Communication_2016.pdf; http://eprints.sunway.edu.my/1035/; http://doi.org/10.1177/2329488415572789

Many managers and employees work in multinational organizations, but know little about what constitutes good or bad listening skills from a cross-cultural perspective. Little literature exists concerning the listening behaviors of managers and nonmanagers or the impact of national culture on listen...