Priority satisfaction survey : a tool in developing effective retention strategies
One of the ongoing efforts of the Centre for Student Affairs, Open University Malaysia (OUM), is to coordinate retention initiatives across all departments of the university. For these initiatives to be effective, they must incorporate feedback from students. Students come to the university...
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| Format: | Conference or Workshop Item |
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2004
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| Online Access: | http://library.oum.edu.my/repository/339/1/PS_2004_paper_HK%5B1%5D._21.4.05_7.pdf http://library.oum.edu.my/repository/339/ |
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