Knowledge-based platform for the provisioning system
The study examined the effectiveness and application of the tacit knowledge in the area of service delivery and order provisioning. The selected organization for this study is a corporate telecommunication body namely Telekom Malaysia Bhd (TM) and their specific customer called Government...
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| Format: | Thesis |
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2008
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| Online Access: | http://library.oum.edu.my/repository/330/1/Knowledge-based_Platform_for_the_Provisioning_System.pdf http://library.oum.edu.my/repository/330/ |
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