Undergraduate students’ mental health remote monitoring system: end-user usability testing study

• Main Authors: Liaw, Mitchelle Ai Wei, Olowolayemo, Akeem Koye, Gulfam Tanni, Maymuna, Omar Ba Khadher, Mohammed Abdullah
• Format: Article
• Language: English; English
• Published: IIUM Press 2021
• Subjects: QA76 Computer software
• Online Access: http://irep.iium.edu.my/95722/7/95722_%20Undergraduate%20students%20mental%20health%20remote%20monitoring%20system%20end-user%20usability%20testing%20study.pdf; http://irep.iium.edu.my/95722/19/95722%20-%20Undergraduate%20Students%E2%80%99%20Mental%20Health-Acceptance%20Letter.pdf; http://irep.iium.edu.my/95722/

Mental health issues such as stress, anxiety and depression have been on the rise in recent times among different groups of people in the emerging challenging society and especially among university students. University predisposes students to first experience from home, discovering their identity, peer pressure, loneliness, finance worries and pressures to succeed. These factors culminate into many students having several challenges. University communities have been much worried about students’ mental health in recent times calling for collective efforts to support and help the most vulnerable students. One of the means to provide help and support is through technologies such as a remote patient monitoring systems (RPMS) where patients can be monitored and assisted before their cases worsened. A remote mental health monitoring system (RMHMS) has been proposed in this study to enable lecturers, university administration as well as counsellors/therapists track students’ level of stress, anxiety and depression and swiftly take actions based on known symptoms of mental health. The system equally incorporates alert systems to students’ friends or families and their caregivers to inform designated loved ones for support before getting worsened. A usability evaluation of the proposed RMHMS has been carried out to gauge the ease and challenges faced by the intended students, lecturers, university responsible persons as well as a counsellor when trying out the system.