Redress mechanism for consumers in the motor vehicle repair and service industry

Malaysian laws have provided various rights to consumers in the cases of defective and unsatisfactory services under contract law, tort law as well as the Consumer Protection Act 1999. The rights, however, are worthless in the absence of an effective redress mechanism. This paper seeks to examine th...

Full description

Saved in:
Bibliographic Details
Main Authors: Abu Bakar, Elistina, Amin, Naemah
Format: Article
Language:English
Published: Malaysian Consumer and Family Economics Association 2011
Subjects:
Online Access:http://irep.iium.edu.my/9057/1/2011_-_Redress_mechanism_for_consumers_in_the_motor_vehicle_repair_and_service_industry.pdf
http://irep.iium.edu.my/9057/
Tags: Add Tag
No Tags, Be the first to tag this record!