Analysing the tourist’s e-satisfaction of hotel booking website towards online purchase intention in Malaysia

Hotel distribution marketing in Malaysia has changed drastically, resulting from the emerging of online hotel booking websites managed by online travel agencies (OTA). However, there has been a limited research conducted in analysing tourist’s e-satisfaction on using those websites that influences t...

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Bibliographic Details
Main Authors: Mohd Jamil, Mahirah, Abd Rahman, Nur Hidayah
Format: Conference or Workshop Item
Language:English
Published: 2020
Subjects:
Online Access:http://irep.iium.edu.my/87212/1/Book%20of%20Program%204th%20ISOT%202020%20_%20rev12.pdf
http://irep.iium.edu.my/87212/
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