Customer satisfaction towards service quality and company image offered by Air Asia
Recently, the term satisfaction has been extensively used in tourism. In general, service provider sectors are striving to meet their customer’s satisfaction by delivering the best hospitality for their business. The importance of customer satisfaction can never be ignored especially when working in...
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Main Authors: | Zuhairi, Aishah, Saad, Mazni |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
Kulliyyah of Languages and Management, International Islamic University Malaysia, Pagoh Campus
2019
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Subjects: | |
Online Access: | http://irep.iium.edu.my/78876/1/Dec2019_Air%20Asia_ILTC%20TOURISM%20LANGUAGE%20E-PROCEEDING%20DOWNLOADABLE.pdf http://irep.iium.edu.my/78876/ http://online.anyflip.com/uzgk/clmi/mobile/index.html |
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