A new model of continuous improvement in total quality management from an Islamic perspective

• Main Authors: Afrin, Afroza Bulbul, Islam, Rafikul, Fontaine, Rodrigue Ancelot Harvey, Ali, Md. Yousuf, Rahman, Mizanur
• Format: Article
• Language: English; English
• Published: Asian Academy of Management 2019
• Subjects: HF5001 Business. Business Administration
• Online Access: http://irep.iium.edu.my/73281/7/73281%20A%20new%20model%20of%20continuous%20improvement.pdf; http://irep.iium.edu.my/73281/8/73281%20A%20new%20model%20of%20continuous%20improvement%20SCOPUS.pdf; http://irep.iium.edu.my/73281/; http://web.usm.my/aamj/24012019/aamj24012019_6.pdf

Continuous improvement in products/services is a vital element of Total Quality Management (TQM). To strengthen competitive advantage in the market, organisations must continuously improve quality of products and services. Whether this process is termed Jidoka, Kaizen, PDSA, 5-S, Six Sigma, or JIT,...