Proactive business intelligence to give best customer experience to valued social networks in telecoms
To compete, cellular network operators must be very responsive to their customer needs. One effective approach that could make a business more productive is anticipatory decisions while considering customer’s problem. Communication Service Providers must have greater insights into their own Call...
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| Main Authors: | , , , |
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| Format: | Book Chapter |
| Language: | English English |
| Published: |
Springer
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/72866/2/72866%20Proactive%20Business%20Intelligence%20to%20SCOPUS.pdf http://irep.iium.edu.my/72866/13/72866_Proactive%20Business.pdf http://irep.iium.edu.my/72866/ https://link.springer.com/chapter/10.1007/978-3-319-56994-9_46 |
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