Factors influencing digital skill competences among person with disabilities in Malaysia

Malaysia has about half a million persons with disabilities registered with the Department of Social Welfare. This study, therefore, explores the factors influencing digital skill competencies (technical competency, cognitive competency, and personal competency) among persons with disabilities. T...

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Bibliographic Details
Main Authors: Wok, Saodah, Hashim, Junaidah, Abd Rahman, Rozailin, Haque, A. K. M. Ahasanul
Format: Article
Language:English
Published: Communication Department, Faculty of Modern Languages, Universiti Putra Malaysia 2018
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Online Access:http://irep.iium.edu.my/69121/1/69121_Factors%20Influencing%20Digital_article.pdf
http://irep.iium.edu.my/69121/
http://pacascholars.com/journal2.html
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Summary:Malaysia has about half a million persons with disabilities registered with the Department of Social Welfare. This study, therefore, explores the factors influencing digital skill competencies (technical competency, cognitive competency, and personal competency) among persons with disabilities. The factors explored are intensity of Internet usage, perception of the Internet, benefits of the Internet, and usage of the electronic devices. This study employs a quantitative research design using the survey method where a questionnaire is used as the research instrument. A total of 1200 persons with disabilities participated in the study. The impairment is either visual, hearing, speech, learning, physical or mental. Some of the findings of the study show that the majority (84.1%) of the respondents of the study use the Internet. All factors correlate positively with the digital skill competencies. The best predictor is the perceived benefits of the Internet. Suggestions are put forth to the relevant authorities toward having a digital inclusion policy for persons with disabilities so that they can remain competitive in the employment market.