Measuring Lean Six Sigma and quality performance for healthcare organizations

• Main Authors: Ahmed, Selim, Manaf, Noor Hazilah, Islam, Rafikul
• Format: Article
• Language: English; English; English
• Published: Emerald Publishing Limited 2018
• Subjects: HF5001 Business. Business Administration
• Online Access: http://irep.iium.edu.my/66828/7/66828%20Measuring%20Lean%20Six%20Sigma.pdf; http://irep.iium.edu.my/66828/8/66828%20Measuring%20Lean%20Six%20Sigma%20SCOPUS.pdf; http://irep.iium.edu.my/66828/19/66828_Measuring%20Lean%20Six%20Sigma%20and%20quality%20performance%20for%20healthcare%20organizations_WOS.pdf; http://irep.iium.edu.my/66828/; https://www.emeraldinsight.com/doi/abs/10.1108/IJQSS-09-2017-0076

Purpose – This study investigates applications of lean six sigma approaches and quality performance in Malaysian hospitals. It identifies five dimensions of lean six sigma conformance (i.e., continuous quality improvement, lean management initiatives, six sigma initiatives, patient safety and teamwo...