The feasibility of online dispute resolution in the Islamic banking industry in Malaysia: an empirical legal analysis

Purpose: The paper aims to examine the perceptions of three major stakeholders – bankers, lawyers and customers – in the Islamic banking industry in Malaysia to assess their behavioural intention to use the proposed online dispute resolution (ODR) mechanism. Design/methodology/approach: The study mo...

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Bibliographic Details
Main Authors: Oseni, Umar Aimhanosi, Adewale, Abideen Adeyemi, Omoola, Sodiq Olalekan
Format: Article
Language:English
English
English
Published: Emerald Group Publishing Ltd. 2018
Subjects:
Online Access:http://irep.iium.edu.my/65247/1/65247_The%20feasibility%20of%20online%20dispute%20resolution%20in%20the%20Islamic%20banking.pdf
http://irep.iium.edu.my/65247/2/65247_The%20feasibility%20of%20online%20dispute%20resolution%20in%20the%20Islamic%20banking_SCOPUS.pdf
http://irep.iium.edu.my/65247/13/65247_The%20feasibility%20of%20online%20dispute%20resolution%20in%20the%20Islamic%20banking_WOS.pdf
http://irep.iium.edu.my/65247/
https://www.emeraldinsight.com/doi/pdfplus/10.1108/IJLMA-06-2016-0057
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