An assessment of public transport features in urban and rural settlements in Malaysia
his paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitati...
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my.iium.irep.591212018-04-02T05:54:18Z http://irep.iium.edu.my/59121/ An assessment of public transport features in urban and rural settlements in Malaysia Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin HE305 Urban transportation his paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitative and qualitative methods of primary and secondary data capture. With a sample of more than 1000 passengers surveyed, the demand side’s perception and aspiration have been collected and analyzed based on the classification of LOS. The overall performance measured in urban and rural were LOS E, which is below the tolerable standard of LOS D. In analyzing the satisfaction levels among the urban and rural passengers, it was found that the majority of the respondents (60.4%) were dissatisfied with the services in both urban and rural areas. Further recommendations are to bridge these gaps by increasing headways, locating designated bus stops or halts at strategic catchment points of alighting and dropping off as well as revised maintenance scheduling and consistent repair of the existing fleet. Finally, operators may also improve on-board comfort and convenient levels as aspired by the passengers. This can be commensurate by the willingness of passengers to pay higher fare rates for the increased quality of such services. American Scientific Publishers 2017-07 Article REM application/pdf en http://irep.iium.edu.my/59121/1/1%20EDITED%20Page%20number%20An%20Assessment%20of%20Public%20Transport%20Features%20in%20Urban%20and%20Rural%20Settlements%20in%20Malaysia%20-%20Copy.pdf application/pdf en http://irep.iium.edu.my/59121/9/59121_An%20Assessment%20of%20Public%20Transport%20Features_scopus.pdf Ponrahono, Zakiah and Bachok, Syahriah and Mohamed Osman, Mariana and Ibrahim, Mansor and Jaafar, Samsuddin (2017) An assessment of public transport features in urban and rural settlements in Malaysia. Advanced Science Letters, 23 (7). pp. 6135-6139. ISSN 1936-6612 http://www.ingentaconnect.com/content/asp/asl/2017/00000023/00000007/art00026 10.1166/asl.2017.9222 |
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HE305 Urban transportation Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin An assessment of public transport features in urban and rural settlements in Malaysia |
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his paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitative and qualitative methods of primary and secondary data capture. With a sample of more than 1000 passengers surveyed, the demand side’s perception and aspiration have been collected and analyzed based on the classification of LOS. The overall performance measured in urban and rural were LOS E, which is below the tolerable standard of LOS D. In analyzing the satisfaction levels among the urban and rural passengers, it was found that the majority of the respondents (60.4%) were dissatisfied with the services in both urban and rural areas. Further recommendations are to bridge these gaps by increasing headways, locating designated bus stops or halts at strategic catchment points of alighting and dropping off as well as revised maintenance scheduling and consistent repair of the existing fleet. Finally, operators may also improve on-board comfort and convenient levels as aspired by the passengers. This can be commensurate by the willingness of passengers to pay higher fare rates for the increased quality of such services. |
format |
Article |
author |
Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin |
author_facet |
Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin |
author_sort |
Ponrahono, Zakiah |
title |
An assessment of public transport features in urban and rural settlements in Malaysia |
title_short |
An assessment of public transport features in urban and rural settlements in Malaysia |
title_full |
An assessment of public transport features in urban and rural settlements in Malaysia |
title_fullStr |
An assessment of public transport features in urban and rural settlements in Malaysia |
title_full_unstemmed |
An assessment of public transport features in urban and rural settlements in Malaysia |
title_sort |
assessment of public transport features in urban and rural settlements in malaysia |
publisher |
American Scientific Publishers |
publishDate |
2017 |
url |
http://irep.iium.edu.my/59121/1/1%20EDITED%20Page%20number%20An%20Assessment%20of%20Public%20Transport%20Features%20in%20Urban%20and%20Rural%20Settlements%20in%20Malaysia%20-%20Copy.pdf http://irep.iium.edu.my/59121/9/59121_An%20Assessment%20of%20Public%20Transport%20Features_scopus.pdf http://irep.iium.edu.my/59121/ http://www.ingentaconnect.com/content/asp/asl/2017/00000023/00000007/art00026 |
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13.18916 |