Measuring users' satisfaction with Malaysia's electronic government systems

• Main Authors: Mohamed, Norshidah, Hussin, Husnayati, Hussein, Ramlah
• 格式: Article
• 语言: English
• 出版: Academic Conferences Ltd. 2009
• 主题: JQ Political institutions Asia; T Technology (General)
• 在线阅读: http://irep.iium.edu.my/552/1/Measuring_users%27_satisfaction_with_Malaysia%27s_Electronic_Government_systems.pdf; http://irep.iium.edu.my/552/; http://www.ejeg.com/volume7/issue3

The research seeks to measure users' satisfaction and identify the contributors of satisfaction. We used the end-user computing satisfaction (EUCS) model as the a priori model to measure internal end-users' satisfaction with Malaysia's electronic government systems. We gathered data f...