Satisfaction levels of clients using emergency medical service in Klang Valley: retrospective telephone survey

• Main Authors: Nurumal, Mohd. Said, Raja Lexshimi, RG, Che Jamaludin, Farrah Ilyani, Sheikh Ab Karim, Sarah
• Format: Article
• Language: English; English
• Published: UKM 2016
• Subjects: RT Nursing
• Online Access: http://irep.iium.edu.my/53721/1/index.php_option%3Dcom_content%26view%3Darticle%26id%3D767_satisfaction-levels-of-clients-using-emergency-medical-service-in-klang-valley-retrospective-telephone-survey%26catid%3D109_2016-volume-16-3%26Itemid%3D123; http://irep.iium.edu.my/53721/2/53721_SATISFACTION%20LEVELS%20OF%20CLIENTS.pdf; http://irep.iium.edu.my/53721/; http://www.mjphm.org.my/mjphm/

The measurement of clients' satisfaction with pre-hospital care setting is particularly important since Emergency Medical Service (EMS) is often a primary determinant in the health care delivery service and there is no information available regarding this variable in Klang Valley, Malaysia. Thi...