Relationship of emotional intelligence with organizational citizenship behavior among bank employees in Malaysia

• Main Authors: Anwar, Md. Aftab, Gani, AAhad M. Osman, Fontaine, Rodrigue Ancelot Harvey
• 格式: Conference or Workshop Item
• 語言: English; English
• 出版: 2016
• 主題: HF5001 Business. Business Administration
• 在線閱讀: http://irep.iium.edu.my/50017/2/AHRD.USA.2016-EI_and_OCB-Abstract.docx; http://irep.iium.edu.my/50017/3/50017_tentative.pdf; http://irep.iium.edu.my/50017/; http://www.ahrd.org/events/EventDetails.aspx?id=671609&group=

Organizational citizenship behavior (OCB) exists among employees who have inner feelings of having better work experiences by using their emotional experiences, and also for nurturing these by creating meaningful ethical work environments. These phenomena have not been sufficiently studied especiall...