Relationship of emotional intelligence with organizational citizenship behavior among bank employees in Malaysia

• 主要な著者: Anwar, Md. Aftab, Gani, AAhad M. Osman, Fontaine, Rodrigue Ancelot Harvey
• フォーマット: Conference or Workshop Item
• 言語: English; English
• 出版事項: 2016
• 主題: HF5001 Business. Business Administration
• オンライン･アクセス: http://irep.iium.edu.my/50017/2/AHRD.USA.2016-EI_and_OCB-Abstract.docx; http://irep.iium.edu.my/50017/3/50017_tentative.pdf; http://irep.iium.edu.my/50017/; http://www.ahrd.org/events/EventDetails.aspx?id=671609&group=

Organizational citizenship behavior (OCB) exists among employees who have inner feelings of having better work experiences by using their emotional experiences, and also for nurturing these by creating meaningful ethical work environments. These phenomena have not been sufficiently studied especiall...